About Us

Arroyo Physical Therapy - TOTAL Rehab are Specialty Rehabilitation Centers that render superior and highly personalized treatment of orthopedics, neurology, geriatrics, vestibular and balance disorders, acute and chronic pain conditions, concussions and more. We use ONLY licensed staff for all care! No wonder patients love us!

Arroyo Physical Therapy - TOTAL Rehab is DIFFERENT. We use only licensed clinicians and NEVER use any aids or unlicensed personnel - ever.

Because we ONLY have Licensed Physical Therapists and Physical Therapist Assistants your clinical sessions are typically 30-60 minutes ONE - ON - ONE. You’ll get to know us! Our specialists treat all sorts of ailments from Orthopedics to Neurology to Vestibular Dysfunction to Parkinson’s. But it’s not just about an impressive list, it’s about getting you back to optimal function and mobility - with a smile!

We have locations in Pasadena, Palm Desert, and Victorville California bringing you the latest and most effective diagnosis and treatment methods including laser, cupping, blading, myofascial stretch, k-tape and YES - even videos games for vestibular retraining!.

Our passion for physical therapy is reflected in our enthusiasm and - we are just really nice folks! Whether you suffer from vertigo, joint replacement, or a “nagging” back - we got you covered. Our focus is on “let’s fix it” rehab that impacts functional mobility for all walks of life from young and old to “couch potatoes” and “the weekend warriors.” We are glad you stopped by!


Meet The Team

Greg Cox, PT

Owner / Clinical Director

Greg is a graduate of Physical Therapy from Loma Linda University 1989 but it didn’t stop there. Opening his private practice in 1990 Greg got “busy” integrating into his community with geriatrics, orthopedic care, chronic pain management and community services teaching group fall prevention classes - yeah, he’s a busy guy. Greg specializes in evaluating and treating balance disorders and has developed and managed many hospital and clinic balance disorder programs nation-wide and is actively involved in both patient and professional PT education.

Along with clinical practice, Greg professionally consults and lectures on a wide variety of health and balance related topics to the medical community and public. You should see his passport! Educational publications, news interviews and radio lectures are just some of his credits. Greg has authored an extensive on-line interactive education course on vestibular disorders, the first of its type. Moreover, he conducts professional continuing education and certification classes in vestibular and balance disorders for MDs, and rehabilitation professionals. Whew! But enough of his bragging rights; what’s important to know is that Greg treats patients like friends and family.

Greg founded Arroyo Physical Therapy - TOTAL Rehab with the mindset of his “let’s fix this” enthusiasm. You can message Greg at greg@arroyopt.com if you need a personal chat.


Business Office

Christy Alferi

Office Administrator

Christy, our fearless Administrator, is based out of our Victorville office.  She oversees our daily functions of the company as well as marketing/liaison for our three locations, plus, she does a fantastic job making sure our patients are treated like family. Her courteous phone mannerisms speak volumes!

Christy has over 35 years of business experience which includes employment as  Assistant Controller for a women’s apparel chain; Assistant Controller of a multi-faceted private lending institution; Commercial Accounting Manager for a large accounting firm performing forensic accounting; owner of a personal assistant services company and has worked within administration for a home health agency.

Christine Arteaga

Administrative Assistant and Therapy Technician

Christine has an extensive background in administration as well as physical therapy support services, and she is often the friendly voice you hear when you call! She’s here to help and make your visits enjoyable, uncomplicated, and fun! Ella habla Inglés y Español!

Elizabeth Cramsey

Elizabeth joins our biz team from a national plumbing service where she systematically juggled thousands of customer calls, scheduling, and endless questions while still keeping her sanity! She aims to please and we call her the “schedule fixer”. With phone manners par excellence her catch phrase is; “I got this!”…and she does!


Victorville Office

Kelly Chilson, PT, DPT / CMPT

Dr. Kelly is a graduate from Loma Linda University School of Physical Therapy 2008. Kelly brings her warm smile and extensive experience in outpatient settings serving a wide variety of patients including post-op and clinical care orthopedics, geriatrics, neurology and vestibular disorders. Recently she moved back to sunny So. Cal and is certified in manual physical therapy from NAIOMT.

Karley Rubel, DPT

Dr. Karley joins us from New York! She has deep clinical experience as a Doctor in Physical Therapy specializing in orthopedics, neurology, pediatrics, and soft tissue management for pain mitigation and functional recovery. Aside from her clinical expertise, she’s really nice!

Keith Taylor, PTA

Keith blesses the crew and patients alike with his welcoming charm and skillsets. As a PTA graduate from Loma Linda university, Keith has extensive experience in orthopedics, manual therapies, soft tissue management, geriatrics, vestibular disorders, and progressive functional exercise. Being “the big guy” (as in muscles! the guy has some guns!) he’s all pussycat and loves getting his patients out of pain and back into action. Need your back fixed, come see Keith!


Palm Desert Office

Brad Rankin, PTA, NASM - CPT, CES & SFS

Brad is a licensed Physical Therapist Assistant who brings top notch exercise theory and application unparalleled. He is a graduate from the University of Alaska, Anchorage Physical Therapist Assistant program and also has a bachelor’s of science in psychology from UC Davis. He was drawn to physical therapy because of the belief that exercise is as potent as medicine, and has experienced this transformative power firsthand with his weight loss. Additionally, Brad is a Certified Personal Trainer and Corrective Exercise Specialist and Senior Fitness Specialist through the National Academy of Sports Medicine.

Jacob Robinson, DPT

Jacob received his Doctorate degree from St. Augustine University in 2015 and specializes in orthopedics (he really rocks) with advanced McKenzie training in neck and low back care. He excels in geriatrics, vestibular and post-surgical recovery. On top of that, he’s an outdoorsman and brings his love of fitness to the table to improve patient’s lives with a healthy dose of kindness.


Pasadena Office

Traci Williams, PT

Traci graduated with her degree in Physical Therapy from Sacramento State University in 1997 with a focus in sports and orthopedics. She has been working in rehab for the past 23 years adding to her expertise the treatment of neurologic impairment and pain management. You are in GREAT hands with Traci! She has a background in gymnastics, dance, and was a collegiate springboard diver at Long Beach State University - WOW!

Michele Espinueva, PTA

Michele achieved her Bachelors Degree in Kinesiology from San Diego State University in 2014. After that, she moved back to her hometown in Los Angeles where she graduated from Concorde Career College in North Hollywood as a licensed PTA. Go girl! She blesses our crew and patients with amazing experience in outpatient rehab, orthopedics, neuro and geriatrics and balance disorders. She is an open book and is always willing to learn and lend a helping hand. 

Josh Cortez, PTA

Josh brightens the place with his athletic prowess and huge enthusiasm. Prior to becoming a licensed PT Assistant he specialized in athletics coaching and training. His patient care skills excel in soft tissue management, progressive exercises, and functional recovery. Josh aims to please, and his patients gush about his quality of care.


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